Case / segMENTOR

Click-through rate lift for a multinational CPG

Behavioral analysis, segmentation to reach the right audience, and an optimized smart exit-intent design working together to raise engagement.

Challenge

A multinational consumer-goods company needed to raise click-through on smart exit-intent campaigns and improve on-site conversion.

Scope

Analyze and run targeted marketing campaigns using clustering and reinforcement learning.

Approach

Behavioral analysis and segmentation informed more relevant exit-intent creative; A/B tests and reinforcement learning were used to keep improving performance.

Outcome

64%

Click-through improvement

The published case reports a 64% improvement in click-through performance in the first month.

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